Questions And Answers - Recent Threads

I am a new member and have not yet received my ID card, so I do not have any existing member ID or group number or anything, yet I need to provide this information right now to a health care provider. How can I find the required information about my cover

AaronSeymour — Wed, 07 Jan 2026 21:47:14 GMT

I am a new member (my company changed plans from United Healthcare) as of 01/01/2026, and I have not yet received my ID card, so I do not have any existing member ID or group number or anything, yet I need to provide this information right now to a health care provider. How can I find the required information about my coverage? This seems like the most common and important question, yet I cannot find it anywhere on the BCBSMT site. Shouldn't I be able to look up my info using my name, employer, SS#, etc. ?

RE: I am a new member and have not yet received my ID card, so I do not have any existing member ID or group number or anything, yet I need to provide this information right now to a health care provider. How can I find the required information about my c

BCBSMT Connect Team — Wed, 07 Jan 2026 22:00:33 GMT

Hello, We can help you with this if you'd like to send us a private message. ~ KW

RE: Out-of-state emergency coverage?

BCBSMT Connect Team — Mon, 08 Dec 2025 19:52:18 GMT

Hi Ralph, Coverage depends on the specifics of your plan. If you would like to send us a private message, we can have someone check on whether that is covered under your policy. ~ HC

Out-of-state emergency coverage?

ralphblumen — Mon, 08 Dec 2025 19:25:03 GMT

Hello all,

Does my BCBSMT plan cover emergency care if I’m treated outside Montana? Just need a clear yes/no and any conditions.

I’ve searched the FAQs and my “Summary of Benefits & Coverage” but couldn’t find clear information about out-of-state emergency coverage for members whose plan is based in Montana. Could someone clarify:

Thank you!

Ralph D. Blumen
Blumenversand Bern CCO

Can't find explanation of benefits in account

alinagordon — Fri, 12 Apr 2024 04:29:30 GMT

Greetings Blue Cross,

I was told I Would receive an explanation of benefits in my BCBS account but I don't see it at all. It was during a stay at the hospital. Where in my account are those documents located please?

I had a little accident when I visited the flower market in Amsterdam in Holland, but I had international coverage activated back then. Maybe the data wasn't transferred to my account?

thanks for any help you may have, I'm at a loss!

RE: Can't find explanation of benefits in account

BCBSMT Connect Team — Fri, 12 Apr 2024 13:14:08 GMT

Hello, You can find your Explanation of Benefits by logging into Blue Access for Members. You can find the login on the front page of our website at www.bcbsmt.com. ~ HC

RE: How do I get an EOB?

BCBSMT Connect Team — Mon, 01 May 2023 14:26:15 GMT

Hello, I'm responding to you on your private message. ~ HC

How do I get an EOB?

wolfmanjess11 — Fri, 28 Apr 2023 21:53:34 GMT

EOBs are sent periodically and many don't get to my mailbox. I need one for services performed on 12/23/22, and I asked a BC/BS agent for a copy. She said it will be sent in the mail, but when I ask for one, it never shows up. Can I get one online?

What kind of dental coverage with Medicare Advntage

Katherine Leach — Fri, 03 Feb 2023 13:47:08 GMT

What kind of coverage with Medicare Advantage

RE: What kind of dental coverage with Medicare Advntage

BCBSMT Connect Team — Fri, 03 Feb 2023 15:53:15 GMT

Hi Katherine, If you currently have coverage with us please send us a private message and we can have someone from our Medicare team call you to help. If you are looking to enroll in this coverage you can call our sales department at 855-601-1515. ~ KW

RE: Premium payments

Joycecmorton — Tue, 17 Jan 2023 18:51:01 GMT

Is it possible to get a tstatement of premiums paid for the 2022 tax year?

Premium payments

Joycecmorton — Sat, 14 Jan 2023 19:55:10 GMT

Can I get a statement of the premiums paid for the year 2022 for tax purposes?

RE: Premium payments

BCBSMT Connect Team — Tue, 17 Jan 2023 18:43:17 GMT

You will need to send a private message for us to help you with this. You can send a private message by clicking on the blue private message box to the right of this message. ~ HC

RE: Premium payments

Joycecmorton — Tue, 17 Jan 2023 16:56:55 GMT

Can I get a statement of the premiums paid for the year 2022 for tax purposes?

RE: Premium payments

BCBSMT Connect Team — Tue, 17 Jan 2023 16:47:47 GMT

Hello, If you could send us a private message, I can have someone help you with this. ~ HC

RE: where do I find my coverage on this website?

BCBSMT Connect Team — Tue, 03 Jan 2023 20:41:08 GMT

Hi Blake, You can find that information by logging into Blue Access for Members. You can find that login on the front page of our website at www.bcbsmt.com. ~ HC

where do I find my coverage on this website?

Blake Swenson — Tue, 03 Jan 2023 20:20:27 GMT

Where do I find my coverage and breakdown of payment?

Where is the $55 dollars for mail order over the counter items

sunceri1957 — Tue, 29 Nov 2022 11:24:26 GMT

I have been getting the run around on these funds and they informed me that they will expire at the end of December if you don't get in touch with me immediately I will look elsewhere for an health insurance that will tell me the right way to find what I am looking forward too I will also be asking Medicare why last year my deductable was only $5500. And in 2022 I had to keep paying until myself and my extra help had paid over $11,000. I feel like I am not being taken care of by you..

RE: Where is the $55 dollars for mail order over the counter items

BCBSMT Connect Team — Tue, 29 Nov 2022 15:50:53 GMT

Hello, I'm sorry you've had such a difficult experience. If you could send us a private message, I can have someone look into this for you. ~ HC

RE: Healthy Rewards account

phyllis M Bruckner — Thu, 10 Nov 2022 15:18:29 GMT

I did send a private message. My hubby and I both are BC members and we both got the flu shot at Walgreens...

Healthy Rewards account

spottedsheep — Sun, 16 Dec 2018 00:31:32 GMT

I cannot find my healthy rewards account. I have $50 in GC ordered and they have not arrived.

RE: Healthy Rewards account

BCBSMT Connect Team — Thu, 10 Nov 2022 15:17:57 GMT

Hi Phyllis, If you could send us a private message, we can look into this for you. ~ HC

RE: Healthy Rewards account

phyllis M Bruckner — Thu, 10 Nov 2022 15:13:13 GMT

how do I get the BC rewards card

RE: Why can I not get signed into BlueRewards?

lddopp1956 — Sun, 23 Oct 2022 19:12:31 GMT

I believe I did get signed in. I am not sure of the "rewards" part was completed correctly so I have no idea if the gift cards will come or not.

Why can I not get signed into BlueRewards?

lddopp1956 — Tue, 18 Oct 2022 22:19:23 GMT

I am signed into BC BS but when I try to sign into Blue Rewards, I am not recognized.