Paperless EOBs

BCBSMT Connect Team — Mon, 20 Oct 2025 15:47:30 GMT

Current Revision posted to Ask BCBSMT by BCBSMT Connect Team on 10/20/2025 3:47:30 PM

How do I get claims status without paper statements?

It’s easy! You can view your Explanation of Benefits documents online through your secure member account. Be sure to have your member ID card handy when you register.

You can access your account any time by downloading our free BCBSMT App. The BCBSMT App is available in English and Spanish for iPhone and Android users. Download it from the Apple App Store or Google Play. Or you can register for Blue Access for Members^SM to access your secure account.

After logging in to your account, you can choose to “go paperless.”

Go to My Account in the top right corner.
Choose Profile and Preferences.
Make sure you have added your email address and mobile number under Contact Information.
Select Notification Preferences in the left navigation list.
Opt-in to Go Paperless by checking the box.
Choose Email and/or Text notifications for each type of information you get.

Frequently Asked Questions
Overwhelmed by the thought of going paperless? We understand. Check out these answers to some common questions.

Q: How will I know my claim has been finalized?
A: You'll get an email or text notification when you can view your statement online.

Q: What if I like to keep paper copies for my records?
A: Let us be your file cabinet. Statements are kept online for 18 months. During that time, you can view, save and print your statements whenever you like. If it’s been more than 18 months, call us at the number on your ID card to request a copy.

Q: Is my information safe online?
A: Yes. We use the latest technology to maintain the privacy of your information. Your information is available through Blue Access for Members, secured behind firewalls.

Q: What if I want to opt back in?
A: You have total control. Switching back is as easy as updating your preferences in the BCBSMT App or Blue Access for Members.

Tags: Communication Preferences, Blue Access for Members, FAQs, Explanation of Benefits, Open Enrollment

Paperless EOBs

BCBSMT Connect Team — Fri, 05 Sep 2025 21:02:01 GMT

Revision 16 posted to Ask BCBSMT by BCBSMT Connect Team on 9/5/2025 9:02:01 PM

How do I get claims status without paper statements?

It’s easy! You can view your Explanation of Benefits documents online through your secure member account. Be sure to have your member ID card handy when you register.

After logging in to your account, you can choose to “go paperless.”

Go to My Account in the top right corner.
Choose Profile and Preferences.
Make sure you have added your email address and mobile number under Contact Information.
Select Notification Preferences in the left navigation list.
Opt-in to Go Paperless by checking the box.
Choose Email and/or Text notifications for each type of information you get.

Frequently Asked Questions
Overwhelmed by the thought of going paperless? We understand. Check out these answers to some common questions.

Q: How will I know my claim has been finalized?
A: You'll get an email or text notification when you can view your statement online.

Q: What if I want to opt back in?
A: You have total control. Switching back is as easy as updating your preferences in the BCBSMT App or Blue Access for Members.

Tags: Communication Preferences, Blue Access for Members, FAQs, Explanation of Benefits, Open Enrollment

Paperless EOBs

BCBSMT Connect Team — Thu, 10 Apr 2025 21:14:39 GMT

Revision 15 posted to Ask BCBSMT by BCBSMT Connect Team on 4/10/2025 9:14:39 PM

How do I get claims status without paper statements?

It’s easy! You can view your Explanation of Benefits documents online through your secure member account. Be sure to have your member ID card handy when you register.

After logging in to your account, you can choose to “go paperless.”

Go to My Account in the top right corner.
Choose Profile and Preferences.
Make sure you have added your email address and mobile number under Contact Information.
Select Notification Preferences in the left navigation list.
Opt-in to Go Paperless by checking the box.
Choose Email and/or Text notifications for each type of information you get.

Frequently Asked Questions
Overwhelmed by the thought of going paperless? We understand. Check out these answers to some common questions.

Q: How will I know my claim has been finalized?
A: You'll get an email or text notification when you can view your statement online.

Q: What if I want to opt back in?
A: You have total control. Switching back is as easy as updating your preferences in the BCBSMT App or Blue Access for Members.

Tags: Communication Preferences, Blue Access for Members, FAQs, Explanation of Benefits, Open Enrollment

Paperless EOBs

BCBSMT Connect Team — Wed, 26 Mar 2025 15:40:13 GMT

Revision 14 posted to Ask BCBSMT by BCBSMT Connect Team on 3/26/2025 3:40:13 PM

How do I get claims status without paper statements?

It’s easy! You can view your Explanation of Benefits documents online through your secure member account. Be sure to have your member ID card handy when you register.

After logging in to your account, you can choose to “go paperless.”

Go to Account Settings.
Make sure you have added your email address and mobile number under Contact Information.
Select Plan Notifications or Notification Preferences.
Opt-in to Go Paperless.
Choose Email and/or Text notifications.

Frequently Asked Questions
Overwhelmed by the thought of going paperless? We understand. Check out these answers to some common questions.

Q: How will I know my claim has been finalized?
A: You'll get an email or text notification when you can view your statement online.

Q: Is my information safe online?
A: Yes. We use the latest technology to maintain the privacy of your information. Your information is available through your Blue Access for Members account, secured behind firewalls.

Q: What if I want to opt back in?
A: You have total control. Switching back is as easy as updating your preferences in the BCBSMT App or Blue Access for Members account.

Originally published 8/18/2015; Revised 2016, 2017, 2018, 2021, 2024, 2025

Tags: Communication Preferences, Blue Access for Members, FAQs, Explanation of Benefits, Open Enrollment

Paperless EOBs

BCBSMT Connect Team — Wed, 27 Mar 2024 21:54:48 GMT

Revision 13 posted to Ask BCBSMT by BCBSMT Connect Team on 3/27/2024 9:54:48 PM

How do I get claims status without paper statements?

It’s easy! You can view your Explanation of Benefit documents online. To do so, select "go paperless" via our Universal Preference Page. You can request an email or text alert instead of a paper statement when a claim is processed. You’re free to access your claims status online anytime and anywhere — even from your smartphone or tablet. In addition to using less paper, you also help lower your chance of identity theft and health insurance fraud.

Follow these simple steps to go paperless:

Go to the Communications Page.
Input your information and then click "Find Your Account." (Have your ID card handy)
Click on your preferred email address, select "go paperless" and then hit "Save."

Frequently Asked Questions
Overwhelmed by the thought of going paperless? We understand. Check out these answers to some common questions.

Q: How will I know my claim has been finalized?
A: You'll get an email or text notification when you can view your statement online.

Q: What if I want to opt back in?
A: You have total control. Switching back is as easy as updating your preferences.

Originally published 8/18/2015; Revised 2016, 2017, 2018, 2021, 2024

Tags: Communication Preferences, Blue Access for Members, FAQs, Explanation of Benefits, Open Enrollment

Paperless EOBs

BCBSMT Connect Team — Mon, 27 Sep 2021 21:06:30 GMT

Revision 12 posted to Ask BCBSMT by BCBSMT Connect Team on 9/27/2021 9:06:30 PM

How do I get claims status without paper statements?

It’s easy! You can view your Explanation of Benefit documents online by choosing to go paperless through our Universal Preference Page. When a claim has processed you can choose to get an email or text alert instead of a paper statement. You’re free to access your claims status online anytime and anywhere – even from your smartphone or tablet. In addition to using less paper, you could also help lower your risk of identity theft and health insurance fraud.

Follow these simple steps to go paperless:

Go to the Update Your Preferences Page.
Input your information and then click "Find Your Account". (Have your ID card handy)
Click on your preferred email address, select "go paperless" and then hit "Save".

Frequently Asked Questions
Overwhelmed by the thought of going paperless? We understand. Below are answers to some common questions.

Q: How will I know my claim has been finalized?
A: You'll get an email or text notification when you can view your statement online.

Q: What if I like to keep paper copies for my records?
A: Let us be your file cabinet! Statements are kept online for 18 months. So you can view, save and print your statements whenever you like. If it’s been more than 18 months contact us at the number on the back of your ID card to request a copy.

Q: Is my information safe online?
A: Yes. We use the latest technology to maintain the privacy of your information. With Blue Access for Members, your information is totally secured behind firewalls.

Q: What if I want to opt back in?
A: You have total control. Switching back is as easy as updating your preferences.

Tags: Communication Preferences, Blue Access for Members, FAQs, Explanation of Benefits, Open Enrollment

Paperless EOBs

BCBSMT Connect Team — Thu, 28 Jan 2021 18:28:48 GMT

Revision 11 posted to Ask BCBSMT by BCBSMT Connect Team on 1/28/2021 6:28:48 PM

How do I get claims status without paper statements?

Go to the Update Your Preferences Page.
Input your information and then click "Find Your Account". (Have your ID card handy)
Click on your preferred email address, select "go paperless" and then hit "Save".

Frequently Asked Questions
Overwhelmed by the thought of going paperless? We understand. Below are answers to some common questions.

Q: How will I know my claim has been finalized?
A: You'll get an email or text notification when you can view your statement online.

Q: What if I want to opt back in?
A: You have total control. Switching back is as easy as updating your preferences.

Tags: Convenience, Blue Access for Members, FAQs, BAM, Explanation of Benefits, Open Enrollment

Paperless EOBs

BCBSMT Connect Team — Fri, 12 Oct 2018 22:33:37 GMT

Revision 10 posted to Ask BCBSMT by BCBSMT Connect Team on 10/12/2018 10:33:37 PM

How do I get claims status without paper statements?

It’s easy! You can view your Explanation of Benefit documents online in your Blue Access for Members (BAM) account. When a claim has processed you can choose to get an email or text alert instead of a paper statement. You’re free to access your claims status online anytime and anywhere – even from your smartphone or tablet. In addition to using less paper, you could also help lower your risk of identity theft and health insurance fraud.

Follow these simple steps to go paperless:

Sign up or Log in to BAM
Click on Settings, then Preferences in the top navigation bar
Choose "Go Paperless." While you're in BAM, make sure your email and phone number is correct

Frequently Asked Questions
Overwhelmed by the thought of going paperless? We understand. Below are answers to some common questions.

Q: How will I know my claim has been finalized?
A: You'll get an email or text notification when you can view your statement online.

Q: What if I want to opt back in?
A: You have total control. Switching back is as easy as updating your Settings / Preferences in Blue Access for Members.

Tags: Convenience, Blue Access for Members, FAQs, BAM, Explanation of Benefits, Open Enrollment

Paperless EOBs

BCBSMT Connect Team — Fri, 21 Sep 2018 00:01:01 GMT

Revision 9 posted to Ask BCBSMT by BCBSMT Connect Team on 9/21/2018 12:01:01 AM

How do I get claims status without paper statements?

Sign up or Log in to BAM
Click on Settings, then Preferences in the top navigation bar
Choose "Go Paperless." While you're in BAM, make sure your email and phone number is correct

Frequently Asked Questions
Overwhelmed by the thought of going paperless? We understand. Below are answers to some common questions.

Q: How will I know my claim has been finalized?
A: You'll get an email or text notification when you can view your statement online.

Q: What if I want to opt back in?
A: You have total control. Switching back is as easy as updating your Settings / Preferences in Blue Access for Members.

Tags: Blue Access for Members, FAQs, BAM, Explanation of Benefits

Paperless EOBs

BCBSMT Connect Team — Tue, 07 Aug 2018 20:59:59 GMT

Revision 8 posted to Ask BCBSMT by BCBSMT Connect Team on 8/7/2018 8:59:59 PM

How do I get claims status without paper statements?

Log in to BAM
Under Quick Links, Click "stop receiving paper statements".
Check the box to "Turn off paper statements." Choose alert preferences to recieve test or email notifications.

Frequently Asked Questions
Overwhelmed by the thought of going paperless? We understand. Below are answers to some common questions.

Q: How will I know my claim has been finalized?
A: You'll get an email or text notification when you can view your statement online.

Q: What if I want to opt back in?
A: You have total control. Switching back is as easy as updating your Settings / Preferences in Blue Access for Members.

Tags: Blue Access for Members, FAQs, BAM, Explanation of Benefits

Paperless EOBs

BCBSMT Connect Team — Tue, 07 Aug 2018 20:55:01 GMT

Revision 7 posted to Ask BCBSMT by BCBSMT Connect Team on 8/7/2018 8:55:01 PM

How do I get claims status without paper statements?

Sign up or Log in to BAM
Click on Settings, then Preferences in the top navigation bar
Choose "Go Paperless." While you're in BAM, make sure your email and phone number is correct

Frequently Asked Questions
Overwhelmed by the thought of going paperless? We understand. Below are answers to some common questions.

Q: How will I know my claim has been finalized?
A: You'll get an email or text notification when you can view your statement online.

Q: What if I want to opt back in?
A: You have total control. Switching back is as easy as updating your Settings / Preferences in Blue Access for Members.

Tags: Blue Access for Members, FAQs, BAM, Explanation of Benefits

Paperless EOBs

BCBSMT Connect Team — Tue, 31 Jan 2017 20:59:23 GMT

Revision 6 posted to Ask BCBSMT by BCBSMT Connect Team on 1/31/2017 8:59:23 PM

How do I get claims status without paper statements?

Log in to BAM.
Under Quick Links, click “stop receiving paper statements.”
Check the box to “Turn off paper statements.” Choose alert preferences to receive text or email notifications.

Frequently Asked Questions
Overwhelmed by the thought of going paperless? We understand. Below are answers to some common questions.

Q: How will I know my claim has been finalized?
A: You'll get an email or text notification when you can view your statement online.

Q: What if I want to opt back in?
A: You have total control. Switching back is as easy as updating your Settings / Preferences in Blue Access for Members.

Tags: Blue Access for Members, FAQs, BAM, Explanation of Benefits

Paperless EOBs

Kerchanin — Mon, 15 Aug 2016 16:30:49 GMT

Revision 5 posted to Ask BCBSMT by Kerchanin on 8/15/2016 4:30:49 PM

In addition to being green and using less paper, going paperless lowers your risk for identity theft and health insurance fraud.

Overwhelmed by the thought of going paperless? We understand. Below are answers to some common questions.

Q: How will I know my claim has been finalized?
A: You’ll get an email or text notification when your statement is ready to view online, usually within 21 days.

Q: Is my information safe online?
A: Yes. We use the latest technology to protect your private information. With BAM, your information is totally secured behind firewalls.

Q: What if I want to opt back in?
A: You have total control. Switching back to paper statements is as easy as updating your Settings / Preferences in BAM.

Q: What if I like to keep paper copies for my records?
A: All statements are printable. We’ll be your online file cabinet and store your statements for 18 months. You can view, save and print them whenever you like.

How do I get claims status without paper statements?

It’s easy! View your Explanation of Benefit (EOB) documents online through Blue Access for Members℠ (BAM ), our secure site for tracking your health care information.

Instead of a paper statement, you can choose to get an email or text alert when your claim has been processed. You’ll be free to access your claims status online quicker than with paper statements, anytime and anywhere – even from your smartphone or tablet.

Go paperless in 3 steps:

Log in to BAM.
Under Quick Links, click “stop receiving paper statements.”
Check the box to “Turn off paper statements.” Choose alert preferences to receive text or email notifications.

Tags: Blue Access for Members, BAM, Explanation of Benefits

Paperless EOBs

BCBSMT Connect Team — Tue, 18 Aug 2015 22:17:37 GMT

Revision 4 posted to Ask BCBSMT by BCBSMT Connect Team on 8/18/2015 10:17:37 PM

How do I get claims status without paper statements?

Log in to BAM.
Under Quick Links, click “stop receiving paper statements.”
Check the box to “Turn off paper statements.” Choose alert preferences to receive text or email notifications.

Frequently Asked Questions
Overwhelmed by the thought of going paperless? We understand. Below are answers to some common questions.

Q: How will I know my claim has been finalized?
A: You'll get an email or text notification when you can view your statement online.

Q: What if I like to keep paper copies for my records?
A: Let us be your file cabinet! Statements are kept online for 18 months. So you can view, save and print your statements whenever you like.

Q: What if I want to opt back in?
A: You have total control. Switching back is as easy as updating your Settings / Preferences in Blue Access for Members.

Tags: Blue Access for Members, BAM, Explanation of Benefits