Media Gallery

Use Member Rewards To Get Money Back

BCBSMT Connect Team — Fri, 13 Nov 2020 23:17:42 GMT

Need to find a specialist? Use Member Rewards and get rewarded up to $500! Learn more about how you could earn cash with Member Rewards.

Find more Health Care One-to-One videos here.

Originally published 11/13/2020; Revised 10/23/2023

Go Digital With the BCBSMT Mobile App

BCBSMT Connect Team — Fri, 13 Nov 2020 23:06:24 GMT

Wish you didn’t get so much paper in the mail?

Go digital and download the BCBSMT App now. The BCBSMT App is available for iPhone and Android users. To get the BCBSMT App, text* BCBSMTAPP to 33633 or search for BCBSMT in the Apple App Store or Google Play.

Get all the access and information you need right at your fingertips, learn more about the BCBSMT App.

Find more Health Care One-to-One videos here.

*Messages and data rates may apply.

Originally published 11/13/2020; Video revised 6/2023

Managing My Condition

BCBSMT Connect Team — Fri, 13 Nov 2020 22:55:16 GMT

While out on a run, a BCBSMT Customer Advocate Marissa bumps into her good friend and they start discussing her mother’s health. The Customer Advocate shares a bit of insight with her friend, letting her know that there are options for her mother to get extended help with managing her diabetes. Follow along to learn more about our Customer Advocate and her life outside of BCBSMT.

Find more Health Care One-to-One videos here.

How Do I Update my Communication Preferences?

BCBSMT Connect Team — Fri, 13 Nov 2020 22:50:48 GMT

Victor gets communications from Blue Cross and Blue Shield of Montana that he may miss or not see because of where they're being sent. He doesn't check his email very often and needs to update his communication preferences. Find out what our customer advocate tells Victor about making those updates!

Update your communication preferences page.

Find more Health Care One-to-One videos here.

Originally published 11/13/2020; Video revised 6/2023

Where Can I Go If I Have Questions About My Health Coverage?

BCBSMT Connect Team — Fri, 13 Nov 2020 22:26:43 GMT

Health insurance can be a bit confusing but we're here to help. From mobile applications to blogs, Vanessa gets the low-down in this video.

Find more Health Care One-to-One videos here.

Originally published 11/13/2020; Video revised 6/2023

Coverage While Traveling

BCBSMT Connect Team — Fri, 13 Nov 2020 22:20:47 GMT

We follow Marissa and her boyfriend as they travel out of state. While building up his courage to ask her a very important question, he gets nervous, fumbles and asks about his health care coverage abroad instead! As a Customer Advocate, Marissa answers his questions but is suspicious of his motives the whole time.

Find more Health Care One-to-One videos here.

Do I Need a Referral to See a Specialist?

BCBSMT Connect Team — Fri, 13 Nov 2020 22:13:54 GMT

Looking to see a specialist aside from your primary care provider like Vanessa? Not to worry! Robert answers Vanessa’s question about which plan needs a referral to see a specialist.

Learn more about the referral process.

Find more Health Care One-to-One videos here.

What Does “In-Network” Mean?

BCBSMT Connect Team — Fri, 13 Nov 2020 22:06:15 GMT

Sometimes the words used in health care can be confusing. Making sure you know what "in-network" means may also mean you might save money. Listen in on this discussion between our health advocate and Victor, a BCBSMT member.

Find more Health Care One-to-One videos here.

Originally published 11/13/2020; Video revised 6/2023

What Is a Flexible Spending Account?

BCBSMT Connect Team — Fri, 13 Nov 2020 21:54:25 GMT

Did you know that you could put money aside just to be used for medical expenses? Using a Flexible Spending Account is pre-taxed and gets set aside right from your paycheck.

Learn more about Flexible Spending Accounts.

Find more Health Care One-to-One videos here.

Never Be Late On Your Payment Again With Online Payments and Auto Bill Pay

BCBSMT Connect Team — Fri, 13 Nov 2020 21:46:16 GMT

With all the mail and bills to pay, it may be hard to keep track of paying your premium. But with online payment reminders and auto bill pay, make sure you’re not late again!

Learn convenient ways to pay your bill.

Find more Health Care One-to-One videos here.

Originally published 11/13/2020; Video revised 6/2023

What Questions Should I Ask My Doctor?

BCBSMT Connect Team — Fri, 13 Nov 2020 21:38:26 GMT

Getting to know your new doctor can be a bit overwhelming or scary. But having an open and honest relationship with them means better care for you. Check out the advice that our customer advocate gives to Victor who just switched to a new health care provider.

Find more Health Care One-to-One videos here.

What Is a Health Savings Account and How Is It Used?

BCBSMT Connect Team — Fri, 13 Nov 2020 21:10:09 GMT

Not one to visit the doctor often? Maybe a Health Savings Account can help. Learn about what an HSA is and how it can be the best option when it comes to your health care. Learn more about Health Savings Account and Flexible Spending Accounts.

Find more Health Care One-to-One videos here.

What Do I Do If I Have Issues With My Claim?

BCBSMT Connect Team — Fri, 13 Nov 2020 20:47:25 GMT

Think something might be wrong with your health coverage claim? Find out what our customer advocate tells Joseph to do.

Find more Health Care One-to-One videos here.

Understanding Health Plans and Costs

BCBSMT Connect Team — Fri, 13 Nov 2020 20:39:41 GMT

Deductibles, co-insurance, premiums... do you understand how they all work? Listen in and learn with Joseph as he discusses costs with a customer advocate.

Find more Health Care One-to-One videos here.

Originally published 11/13/2020; Video revised 6/2023

How Do I Use My Health Plan ID card?

BCBSMT Connect Team — Fri, 13 Nov 2020 16:50:29 GMT

Understanding what your health plan ID card is for is very important. Learn about why you need it, what information it contains and how to get a new one.

Find more Health Care One-to-One videos here.

Originally published 11/13/2020; Video revised 6/2023