“I get excellent care with my HMO,” says Michelle Handrigan, who has a chronic illness. She finds that an HMO health plan works best for her.
“What I like best about my HMO is it’s very easy to use,” says Michelle, a Blue Cross and Blue Shield member for 12 years.
With an HMO, care is personalized to you. Your primary care doctor coordinates your treatment and refers you to the specialists you need.
“My experience with getting referrals with my HMO has been extremely easy,” said Michelle. “I can have that referral that day … And I just have to make an appointment and go.”
Michelle’s family had Blue Cross and Blue Shield coverage when she was a child. Now, as an adult, she says, “Blue Cross and Blue Shield just makes me feel safe.”
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MICHELLE: I feel I get excellent care with my HMO. My primary care physician, if I go in with a concern, she will research things. Or they will get back to me as soon as possible. They will refer me to the specialist I need to go to. So they're very attentive to my medical needs. My name is Michelle Handrigan. I'm 46 years old, and I've been a Blue Cross and Blue Shield member for 12 years. I chose an HMO, because I have a chronic illness. And the HMO just works best for me. What I like best about my HMO is it's very easy to use. And I like my doctors in my HMO. My experience with getting referrals with my HMO has been extremely easy. I go to my primary care physician. They evaluate me, and then they refer me to whomever I need. I can have that referral that day, or they'll fax it to the specialist. And I just have to make an appointment and go. Before I started going to my primary care physician, I did research online. And I used the Blue Cross and Blue Shield Provider Finder online and found it very simple to go by. Just put in my zip code, and I was able to compare all the doctors in that area. I've never felt that my HMO was more concerned with saving money than providing me good health care. So growing up, when I was a little girl, we had Blue Cross and Blue Shield. And so now as being a grownup having Blue Cross and Blue Shield, it just makes me feel safe.
Published on Nov 20, 2015
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