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Where is the $55 dollars for mail order over the counter items

I have been getting the run around on these funds and they informed me that they will expire at the end of December if you don't get in touch with me immediately I will look elsewhere for an health insurance that will tell me the right way to find what I am looking forward too I will also be asking Medicare why last year my deductable was only $5500. And in 2022 I had to keep paying until myself and my extra help had paid over $11,000. I feel like I am not being taken care of by you..

Blue Cross and Blue Shield of Montana, a Division of Health Care Service Corporation,
a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

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