• Never Be Late On Your Payment Again With Online Payments and Auto Bill Pay

    Never Be Late On Your Payment Again With Online Payments and Auto Bill Pay

    With all the mail and bills to pay, it may be hard to keep track of paying your premium. But with online payment reminders and auto bill pay, make sure you’re not late again! Sign up for auto bill pay now. Learn convenient ways to pay your bill...
    • 3193 Views
  • What Questions Should I Ask My Doctor?

    What Questions Should I Ask My Doctor?

    Getting to know your new doctor can be a bit overwhelming or scary. But having an open and honest relationship with them means better care for you. Check out the advice that our customer advocate gives to Victor who just switched to a new health...
    • 2178 Views
  • What Is a Health Savings Account and How Is It Used?

    What Is a Health Savings Account and How Is It Used?

    Not one to visit the doctor often? Maybe a Health Savings Account can help. Learn about what an HSA is and how it can be the best option when it comes to your health care. Learn more about Health Savings Account and Flexible Spending Accounts. ...
    • 3020 Views
  • What Do I Do If I Have Issues With My Claim?

    What Do I Do If I Have Issues With My Claim?

    Think something might be wrong with your health coverage claim? Find out what our customer advocate tells Joseph to do. Find more Health Care One-to-One videos here.
    • 3233 Views
  • Understanding Health Plans and Costs

    Understanding Health Plans and Costs

    Deductibles, co-insurance, premiums... do you understand how they all work? Listen in and learn with Joseph as he discusses costs with a customer advocate. Find more Health Care One-to-One videos here. Originally published 11/13/2020; Video...
    • 3765 Views
  • How Do I Use My Health Plan ID card?

    How Do I Use My Health Plan ID card?

    Understanding what your health plan ID card is for is very important. Learn about why you need it, what information it contains and how to get a new one. Find more Health Care One-to-One videos here. Originally published 11/13/2020; Video revised...
    • 3244 Views
  • How Do I Pay My Premium?

    How Do I Pay My Premium?

    For continuous coverage, it's important to pay your premium on time. Watch as Joseph learns about his options to pay for his health coverage. Find more Health Care One-to-One videos here. Originally published 11/13/2020; Video revised 6/20...
    • 3407 Views
  • How Can I Save Money on Prescriptions?

    How Can I Save Money on Prescriptions?

    Although medications can be expensive, there are ways to save some money on them. Be sure to stay up to date with Vanessa, while Robert explains the ins and outs on saving money on prescriptions. Find more Health Care One-to-One videos here. ...
    • 3118 Views
  • How Do Prescription Drug Lists Work?

    How Do Prescription Drug Lists Work?

    Want to know if your medicine is covered under your plan? Our customer advocate Robert tells Vanessa where to find the list, how certain medications are chosen and how costs are determined. Find more Health Care One-to-One videos here. Originally...
    • 3698 Views
  • Get The Most From Your Medicare Advantage Plan

    Get The Most From Your Medicare Advantage Plan

    The video spotlights Blue Cross and Blue Shield Medicare Advantage Plans and inspires members to use its many benefits and services, including help to set up medical appointments and to find specialists, prescription drug coverage, zero-dollar preventive...
    • 3002 Views