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  • Preventive Care Services

    Preventive Care Services

    Take Advantage of Preventive Services Preventive check-ups and screenings can help find signs of health problems early, when they’re easier to prevent or treat . Your health plan covers some screenings and services with no out-of-pocket costs like...
    • 2216 Views
  • Maternity Services and Screenings

    Maternity Services and Screenings

    Preventive check-ups and screenings can help find illnesses and medical problems early and help keep you and your baby healthy. Get the Maternity Services and Screening flier. Originally published 3/31/2023; Revised 2025
    • 1551 Views
  • Don’t Let Your Mental Health Care End When You Leave the Hospital

    Don’t Let Your Mental Health Care End When You Leave the Hospital

    If you’ve been recently discharged from an ER or inpatient hospital for a mental health or substance use concern, continue your journey to wellness with additional care. Professional treatment including therapy and medication management can help...
    • 1502 Views
  • Reach Out for Help with Drug or Alcohol Problems

    Reach Out for Help with Drug or Alcohol Problems

    Struggling with drugs? Struggling with alcohol? If you or a family member aren’t sure what to do to get help, watching this short video will provide helpful information on treatment and support. Learn more about Behavioral Health.
    • 1825 Views
  • Continue Your Care After a Hospital/ER Visit

    Continue Your Care After a Hospital/ER Visit

    Were you just in the hospital or ER? Are you feeling overwhelmed and unsure what to do next? Watch this short video and let us help you take the next step toward wellness. Learn more about Behavioral Health.
    • 1525 Views
  • Talk to Your Doctor About Your Mental Health Meds

    Talk to Your Doctor About Your Mental Health Meds

    Medication instructions can be hard to follow, or you may have questions about your medications. Watch this short video on how to talk with your provider about your questions and some ways that you can work with your provider to better understand...
    • 1783 Views
  • Use Member Rewards To Get Money Back

    Use Member Rewards To Get Money Back

    Need to find a specialist? Use Member Rewards and get rewarded up to $500! Learn more about how you could earn cash with Member Rewards. Find more Health Care One-to-One videos here. Originally published 11/13/2020; Revised 10/23/2023
    • 2471 Views
  • Go Digital With the BCBSMT Mobile App

    Go Digital With the BCBSMT Mobile App

    Wish you didn’t get so much paper in the mail? Go digital and download the BCBSMT App now. The BCBSMT App is available for iPhone and Android users. To get the BCBSMT App, text * BCBSMTAPP to 33633 or search for BCBSMT in the Apple App Store or...
    • 1940 Views
  • Managing My Condition

    Managing My Condition

    While out on a run, a BCBSMT Customer Advocate Marissa bumps into her good friend and they start discussing her mother’s health. The Customer Advocate shares a bit of insight with her friend, letting her know that there are options for her mother...
    • 2337 Views
  • How Do I Update my Communication Preferences?

    How Do I Update my Communication Preferences?

    Victor gets communications from Blue Cross and Blue Shield of Montana that he may miss or not see because of where they're being sent. He doesn't check his email very often and needs to update his communication preferences. Find out what our customer...
    • 1964 Views
  • What Is Connect?

    What Is Connect?

    During girls’ night out, Marissa and her friends discuss their desire to be healthier. As a Customer Advocate, Marissa shows them the Connect blog, a platform that offers articles on health and wellness, fitness and more. Register or log in to...
    • 1934 Views
  • Where Can I Go If I Have Questions About My Health Coverage?

    Where Can I Go If I Have Questions About My Health Coverage?

    Health insurance can be a bit confusing but we're here to help. From mobile applications to blogs, Vanessa gets the low-down in this video. Find more Health Care One-to-One videos here. Originally published 11/13/2020; Video revised 6/20...
    • 2858 Views
  • Coverage While Traveling

    Coverage While Traveling

    We follow Marissa and her boyfriend as they travel out of state. While building up his courage to ask her a very important question, he gets nervous, fumbles and asks about his health care coverage abroad instead! As a Customer Advocate, Marissa...
    • 1728 Views
  • Do I Need a Referral to See a Specialist?

    Do I Need a Referral to See a Specialist?

    Looking to see a specialist aside from your primary care provider like Vanessa? Not to worry! Robert answers Vanessa’s question about which plan needs a referral to see a specialist. Learn more about the referral process . Find more Health Care...
    • 2113 Views
  • What Does “In-Network” Mean?

    What Does “In-Network” Mean?

    Sometimes the words used in health care can be confusing. Making sure you know what "in-network" means may also mean you might save money. Listen in on this discussion between our health advocate and Victor, a BCBSMT member. Find more Health Care...
    • 2867 Views

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