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Go Digital With the BCBSMT Mobile App

BCBSMT Connect Team November 13, 2020

Wish you didn’t get so much paper in the mail? Go digital and download the BCBSMT Mobile App now. The BCBSMT App is available for iPhone and Android users. To get the BCBSMT App, text * BCBSMTAPP to 33633 or search for BCBSMT in the iTunes App...
- 1178 Views
Managing My Condition

BCBSMT Connect Team November 13, 2020

While out on a run, a BCBSMT Customer Advocate Marissa bumps into her good friend and they start discussing her mother’s health. The Customer Advocate shares a bit of insight with her friend, letting her know that there are options for her mother...
- 1356 Views
How Do I Update my Communication Preferences?

BCBSMT Connect Team November 13, 2020

Victor gets communications from Blue Cross and Blue Shield of Montana that he may miss or not see because of where they're being sent. He doesn't check his email very often and needs to update his communication preferences. Find out what our customer...
- 1180 Views
What Is Connect?

BCBSMT Connect Team November 13, 2020

During girls’ night out, Marissa and her friends discuss their desire to be healthier. As a Customer Advocate, Marissa shows them the Connect blog, a platform that offers articles on health and wellness, fitness and more. Register or log in to...
- 1133 Views
Where Can I Go If I Have Questions About My Health Coverage?

BCBSMT Connect Team November 13, 2020

Health insurance can be a bit confusing but we're here to help. From mobile applications to blogs, Vanessa gets the low-down in this video. Find more Health Care One-to-One videos here. Originally published 11/13/2020; Video revised 6/2023...
- 1171 Views
Coverage While Traveling

BCBSMT Connect Team November 13, 2020

We follow Marissa and her boyfriend as they travel out of state. While building up his courage to ask her a very important question, he gets nervous, fumbles and asks about his health care coverage abroad instead! As a Customer Advocate, Marissa...
- 1120 Views
Do I Need a Referral to See a Specialist?

BCBSMT Connect Team November 13, 2020

Looking to see a specialist aside from your primary care physician like Vanessa? Not to worry! Robert answers Vanessa’s question about which plan needs a referral to see a specialist. Learn more about the referral process . Find more Health...
- 1249 Views
What Does “In-Network” Mean?

BCBSMT Connect Team November 13, 2020

Sometimes the words used in health care can be confusing. Making sure you know what "in-network" means may also mean you might save money. Listen in on this discussion between our health advocate and Victor, a BCBSMT member. Find more Health Care...
- 1182 Views
What Is a Flexible Spending Account?

BCBSMT Connect Team November 13, 2020

Did you know that you could put money aside just to be used for medical expenses? Using a Flexible Spending Account is pre-taxed and gets set aside right from your paycheck. Learn more about Flexible Spending Accounts. Find more Health Care...
- 1154 Views
Never Be Late On Your Payment Again With Online Payments and Auto Bill Pay

BCBSMT Connect Team November 13, 2020

With all the mail and bills to pay, it may be hard to keep track of paying your premium. But with online payment reminders and auto bill pay, make sure you’re not late again! Sign up for auto bill pay now. Learn convenient ways to pay your bill...
- 1179 Views
What Questions Should I Ask My Doctor?

BCBSMT Connect Team November 13, 2020

Getting to know your new doctor can be a bit overwhelming or scary. But having an open and honest relationship with them means better care for you. Check out the advice that our customer advocate gives to Victor who just switched to a new health...
- 1135 Views
What Is a Health Savings Account and How Is It Used?

BCBSMT Connect Team November 13, 2020

Not one to visit the doctor often? Maybe a Health Savings Account can help. Learn about what an HSA is and how it can be the best option when it comes to your health care. Learn more about Health Savings Account and Flexible Spending Accounts. ...
- 1155 Views
What Do I Do If I Have Issues With My Claim?

BCBSMT Connect Team November 13, 2020

Think something might be wrong with your health coverage claim? Find out what our customer advocate tells Joseph to do. Find more Health Care One-to-One videos here.
- 1242 Views
Understanding Health Plans and Costs

BCBSMT Connect Team November 13, 2020

Deductibles, co-insurance, premiums... do you understand how they all work? Listen in and learn with Joseph as he discusses costs with a customer advocate. Find more Health Care One-to-One videos here. Originally published 11/13/2020; Video...
- 1479 Views
How Do I Read My Explanation of Benefits?

BCBSMT Connect Team November 13, 2020

Want to know about the forms you get in the mail that LOOK like a medical bill but aren't? Those explanations of benefits are important for understanding your coverage. Find more Health Care One-to-One videos here.
- 1237 Views

Blue Cross and Blue Shield of Montana, a Division of Health Care Service Corporation,
a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

Telligent is an operating division of Verint Americas, Inc., an independent company that provides and hosts an online community platform for blogging and access to social media for Blue Cross and Blue Shield of Montana.

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