Are You Using Blue Access for Members?

Are you taking advantage of all the great benefits within Blue Access for Members^SM?

BAM^SM is the secure member portal where you can:

• Check the status of your claim and your claim history.
• Confirm the family members who are covered under your plan.
• View or print an Explanation of Benefits (EOB) statement for any claim within the last 18 months.
• Set your preferences to receive notifications for claim status and wellness updates through emails or text alerts.
• Find a doctor or hospital in your plan's network. Log in to BAM, go to the My Health drop-down menu and select Find Care. When you're logged in to BAM, you will only see providers in your network in your search results.
• Request a new or replacement member ID card or print a temporary member ID card. You can also opt in for a digital-only member ID card. You can use a digital member ID card through BAM or our mobile app. You can also email an image of your digital card from the mobile app.
• Sign up for Well onTarget, a program that can help you meet your health goals.
• Go paperless by opting for email alerts instead of paper claim statements.

If you haven’t signed up for BAM, register today. Once you're registered, you can log in to your secure account. When you log in, after you enter your username and password, we'll send a one-time passcode to your email or mobile number, whichever you choose. Then you'll enter the passcode to access your account.

Your BAM account is a one-stop shop for all of your needs, and we’re here to answer any and all of your health care insurance questions. Just log in and use the secure messaging tool to ask us a question.

*Messaging data rates may apply. Terms & Conditions and Privacy Policy.

Originally published 8/19/2015; Revised 2019-2025